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Intesa Sanpaolo Bank Albania is a leading bank in the country providing companies, institutional clients and high-net-worth private clients as well as retail clients in Albania, with comprehensive solutions, and excellent products and services. The Bank offer its services through a network of 30 branches in all the major cities of the country and it continues to expand strategically following up closely the economic development of Albania.
Business innovation and service improvement at Intesa Sanpaolo Bank Albania are inspired by our customers. The Bank through its “Listening 100%”programme and the yearly Customer Satisfaction surveys builds up its business strategy and action plans.
We work to provide quality banking and financial services for our customers and activate ways to promote development in all the areas where we operate. We encourage a style of growth that is attentive to sustainable results and the creation of a process based on trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of local communities. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities, both public and private, whenever it is necessary to reinforce the overall capacity for growth in the economies of the countries where we operate.
Our Values
Integrity
We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics and in the spirit of signed agreements.
Excellence
We set ourselves the goal of continuous improvement, farsightedness, anticipating challenges, cultivating extensive creativity aimed at innovation; moreover we recognise and reward merits.
Transparency
We are committed to making transparency the basis of our actions, advertising and contracts in order to allow all our stakeholders to make independent and informed decisions.
Respect for specific qualities
It is our intention to combine large-scale operations with profound local roots and to be a bank with a broad vision, without losing sight of individuals.
Equality
We are committed to eliminating all forms of discrimination from our conduct and to respect differences in sex, age, race, religion, political and union persuasions, language or disability.
Values of the individual
The value of each single person is a guide for our modus operandi: we use listening and dialogue as tools for continuously improving our relationships with all our stakeholders.
Responsibility in the use of resources
We aim to use all our resources attentively, promote behaviour based on the best use of resources and the avoidance of waste and ostentation, and we give priority to choices that take sustainability into account.
Our Background
Intesa Sanpaolo Bank Albania was born on 2008 from the merger of two important Banks of the country Banca Italo-Albanese (founded on 1993) and the American Bank of Albania (founded on 1998), both acquired from Intesa Sanpaolo Group.
ABA was established in September of 1998, by the Albanian-American Enterprise Fund (AAEF) a private investment fund established by the United States Government under the SEED Act of 1989, to assist Albania in its transition to a market economy. As at 30 December 2007, ABA had total deposits of LEK 93.4 billion, total loans of over LEK 39.7 billion, and total assets of over LEK 106.4 billion. On the 20th and 21st of December 2006, AAEF, ABA’s sole shareholder, signed a Share Purchase Agreement and a Shareholder Agreement for the sale of 80% stake of the shares outstanding, with AAEF maintaining control of the other 20% stake, until 2009. The agreement was finalized on the 29th of June 2007, when ABA officially became a bank of Intesa Sanpaolo Group.
Banca Italo-Albanese was established in July 1993 as one of the first private banks in Albania. It was established as a joint venture between the National Commercial Bank of Albania (shares were transferred to Ministry of Finance) and the Italian Banca di Roma. On 7 December 2005, Sanpaolo IMI signed the agreement for the acquisition of a stake of 80% in Banca Italo Albanese, from Capitalia and the Ministry of Finance (40% each). The European Bank for Reconstruction and Development (20%) retained its stake.
Our Activity
The Bank plays an important role as a major lender for Corporate and SME guided by principles of “sustainability” . In line with its role of “bridge bank” between potential Italian investors and opportunities offered from Albania, the bank is very active in its banking relationship with customers operating in the hydroelectric and energetic field. The lending activity goes along with a prudent approach in making adequate provisions on loans portfolio and paying a great attention to cost control without cutting the investments for growth.
Pro-activity and simplicity in the retail business determines the relationship with our retail customers. The bank continuously builds partnerships with private and public institutions of the country in order to facilitate a full range of banking services that increase the fidelity of the customers.
Key Figures
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Assets |
LEK 135.9 Billion |
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Deposits |
LEK 108.5 Billion |
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Loans |
LEK 51.6 Billion |
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Staff |
536 |
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Branches |
30 |
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(Data as at 30 September 2011) |
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Business Area |
Domestic market share |
Domestic ranking** |
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Total Loans |
9.51% |
4 |
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Corporate Loans |
10.67% |
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Retail Loans |
6.61% |
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Total Deposits |
11.95% |
3
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Corporate Deposits |
22.97% |
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Retail Deposits |
10.27% |
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Total Assets |
12.42% |
3
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(Data as at 30 September 2011)
(** not yet published)
Shareholders Structure
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Entity |
% Holding in Bank |
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Intesa Sanpaolo Group S.p.A. |
98.61% |
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Società Italiana per le Imprese all’Estero S.p.A. |
1.39% |
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Total |
100.00% |
General Presentation:
With closed eyes - institutional advertisement
Updated: November 2011 |
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