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About us

Intesa Sanpaolo is the leader in Italy in all business areas: retail, corporate and wealth management.

Intesa Sanpaolo Bank

Intesa Sanpaolo Bank Albania is a leading bank in the country that offers companies, institutional and high-income private clients, as well as small and medium-sized businesses and individual customers, reasonable solutions through a wide range of innovative products & services and a network of 35 branches, in different cities of the country, which continues to expand strategically, following closely the economic development of Albania. Business innovation and service improvement at Intesa Sanpaolo Bank Albania are inspired by our customers.  The Bank through its “Listening 100%”programme and the yearly Customer Satisfaction surveys builds up its business strategy and action plans.

Intesa Sanpaolo is the leader in Italy in all business areas (retail, corporate, and wealth management). The Group offers its services to 11.8 million customers through a network of approximately 3,800 branches well distributed throughout the country with market shares no lower than 12% in most Italian regions.


Intesa Sanpaolo has a strategic international presence, with approximately 1,100 branches and 7.3 million customers, comprising subsidiaries operating in commercial banking in 12 countries in Central Eastern Europe and Middle Eastern and North African areas and an international network of specialists in support of corporate customers across 25 countries, in particular in the Middle East and North Africa and in those areas where Italian companies are most active, such as the United States, Brazil, Russia, India and China.

 

*Data as per 30 December 2019

Our mission

Our activity

Our Mission

We work to provide quality banking and financial services for our customers and activate ways to promote development in all the areas where we operate. We encourage a style of growth that is attentive to sustainable results and the creation of a process based on trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of local communities. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities, both public and private, whenever it is necessary to reinforce the overall capacity for growth in the economies of the countries where we operate.

Our Activity

The Bank plays an important role as a major lender for Corporate and SME guided by principles of “sustainability”. In line with its role of “bridge bank” between potential Italian investors and opportunities offered from Albania, the bank is very active in its banking relationship with customers operating in the hydroelectric and energetic field. The lending activity goes along with a prudent approach in making adequate provisions on loans portfolio and paying a great attention to cost control without cutting the investments for growth.
Pro-activity and simplicity in the retail business determines the relationship with our retail customers. The bank continuously builds partnerships with private and public institutions of the country in order to facilitate a full range of banking services that increase the fidelity of the customers.

Our Values

INTEGRITY
We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics and in the spirit of signed agreements.

EXCELLENCE
We set ourselves the goal of continuous improvement, farsightedness, anticipating challenges, cultivating extensive creativity aimed at innovation; moreover we recognise and reward merits.

TRANSPARENCY
We are committed to making transparency the basis of our actions, advertising and contracts in order to allow all our stakeholders to make independent and informed decisions.

RESPECT FOR SPECIFIC QUALITIES
It is our intention to combine large-scale operations with profound local roots and to be a bank with a broad vision, without losing sight of individuals.

EQUALITY
We are committed to eliminating all forms of discrimination from our conduct and to respect differences in sex, age, race, religion, political and union persuasions, language or disability.

VALUES OF THE INDIVIDUAL
The value of each single person is a guide for our modus operandi: we use listening and dialogue as tools for continuously improving our relationships with all our stakeholders.

RESPONSIBILITY IN THE USE OF RESOURCES
We aim to use all our resources attentively, promote behaviour based on the best use of resources and the avoidance of waste and ostentation, and we give priority to choices that take sustainability into account.
 

CALL CENTER

You can contact us in our phone number or visit one of our branches

CALL CENTER 

08006000 (Free from Albtelecom & Eagle)

TEL: +355 4 22 76 000

CEL: +355 69 20 80 903

Key Figures

Assets      LEK 183.33 miliard
Deposits   LEK 150.41 miliard
Loans       LEK   47.80 miliard
Staff          666*
Branches  35

Domestic Ranking

Business Area

Domestic market share*

  Domestic ranking**

Total Loans

8.34%

Corporate Loans

9.38%  

Retail Loans

6.17%

 

Total Deposits

12.83%

  4

Corporate Deposits

22.09%

 

Retail Deposits

10.97%

 

Total Assets

12.08%

 4

 

 *) Data according to Albanian GAAP 30.09.2019

**) Ranking as per 30.09.2019

Shareholders Structure

Entity

% Holding in Bank

Intesa Sanpaolo S.p.A.

Piazza san Carlo, 156  10121 Torino, Italy

     100 %

Informacion i Përgjithshëm

Emri Tregtar: Intesa Sanpaolo Bank Albania sh.a

Forma Juridike: Shoqëri Aksionere

Adresa: Rr. "Ismail Qemali" Nr.27, Tiranë

Numri Serial i Certifikatës së Regjistrimit në QKR: 1091410005

Data e Regjistrimit: 17/06/1998

NIPT (NUIS):  J81817006P

Kapitali sipas vendimit të QKR: LEK 5.562.517.674,00

Kapitali Aksionar më 31 Dhjetor 2014

Numri i aksioneve : 15,581,282

Vlera nominale: LEK 357

Totali i vlerës së aksioneve: LEK 5,562,517,674

Service hours

MONDAY - FRIDAY 8:30 – 15:30 ALL BRANCHES

SATURDAY 10:00 – 12: 00 ONLY: RR. ELBASANIT; BLV. ZOGU I; TEG; VLORA QENDRORE 

DEGA TEG IS OPEN MONDAY - FRIDAY 10:00-17:30 & SATURDAY 10:00 – 17:00 

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