Mission and Values
We, people of Intesa Sanpaolo:
Believe
in the integrity and sustainability of our actions and those of our Bank.
Care
for our customers through the excellence of our products, our services and our behaviour.
Create value and innovation
for people, businesses, and communities in all countries and areas where we operate.
Build a future
fostering sustainable development in favour of the environment, the younger generations and a truly inclusive society.
Our identity is built on strong and shared values:
Integrity
We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics and in the spirit of signed agreements.
Excellence
We set ourselves the goal of continuous improvement, forward thinking, anticipating challenges and fostering creativity aimed at innovation, both recognising and rewarding merit.
Transparency
We are committed to making transparency the basis of our actions, our communications and our contracts to allow all those who have dealings with us to make informed, conscious and independent decisions.
Respect for specific qualities
Our aim is to combine large-scale operations with profound local roots and be a bank with a broad vision, which makes people and communities come first.
Equality, diversity and inclusion
Avoiding discrimination, respecting differences in gender, gender identity expression, emotional-sexual, marital status, age, ethnicity, belief, political/trade union, socio-economic, nationality,language,cultural background,physical/mental or other characteristic of a person.
Listening and dialogue
We promote a culture of active listening and constructive dialogue with stakeholders, listening to their expectations in the belief that open communication is a lever for continuous improvement behind excellent results and lasting relations.
Values of the individual
The value of each single person is a guide for our modus operandi: listening and dialogue as tools to continuously improve relationships. We take care of people’s health/safety to provide a professional experience that respects physical/ psychological well-being.
Environmental protection
We promote efficient and conscious use of all resources, avoiding waste and favouring sustainable choices over time. We are committed to combating climate change, protecting nature/biodiversity, and supporting transition to a sustainable, green and circular economy.
About Intesa Sanpaolo Bank Albania
Intesa Sanpaolo Bank Albania, part of the Intesa Sanpaolo Group, is a leading bank in the country offering quality banking services, financial solutions, innovative products and services to corporate, institutional and high net worth clients, small and medium businesses and individual customers. We encourage a growth style that is attentive to sustainable results and creating a process based on trust that derives from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of local communities. We compete in the market with a sense of fair play and are ready to cooperate with other economic entities, public and private, whenever necessary, strengthening the overall capacity for growth and expansion in the local economy. Intesa Sanpaolo Bank Albania has a network of 35 branches in different cities of the country and will continue to expand strategically following closely the economic development of Albania.
History
Intesa Sanpaolo Bank Albania was born in 2008 from the merger of two important Banks of the country, Banca Italo-Albanese (founded in 1993) and the American Bank of Albania (founded in 1998), both acquired from Intesa Sanpaolo Group.
In 2017, Intesa Sanpaolo Bank Albania acquired Veneto Bank and now has a network of 35 branches in different cities of the country and will continue to expand strategically following closely the economic development of Albania.
Awards
2025
- BEST ESG BANK ALBANIA 2025 - GLOBAL BANKING & FINANCE
- BEST PRIVATE WEALTH MANAGEMENT ALBANIA 2025 - GLOBAL BANKING & FINANCE
2024
- BEST BANK IN ALBANIA 2024 - CFI.CO (Capital Finance International)
- BEST RENEWABLE ENERGY FINANCING ALBANIA - GLOBAL BANKING & FINANCE
- BEST BANK FOR SUSTAINABLE DEVELOPMENT ALBANIA - GLOBAL BANKING & FINANCE
2023
- MOST INNOVATIVE MOBILE BANKING APP ALBANIA 2023 - GLOBAL BANKING & FINANCE
2022
- BEST DIGITAL BANK IN ALBANIA - GLOBAL BANKING & FINANCE
2021
- BEST CSR BANK IN ALBANIA - GLOBAL BANKING & FINANCE
2020
- BEST DIGITAL BANK ALBANIA – GLOBAL BANKING & FINANCE
- MOST INOVATIVE DIGITAL BRANCH IN ALBANIA – GLOBAL BANKING & FINANCE
- BEST BANKING & FINANCIAL SERVICES PROVIDER 2020 IN ALBANIA – GLOBAL EXCELLENCE AWARDS
- BEST CEO IN ALBANIA’S BANKING INDUSTRY - BUSINESS WOLRDWIDE
- MOST INNOVATIVE CEO OF THE YEAR IN ALBANIA - BUSINESS WOLRDWIDE
- BANKING CEO OF THE YEAR IN ALBANIA – INTERNATIONAL BUSINESS MAGAZINE
- BEST PRIVATE BANK IN ALBANIA – INTERNATIONAL BUSINESS MAGAZINE
- CORPORATE BANK OF THE YEAR IN ALBANIA – CORPORATE INTL
2019
- BEST DIGITAL BANK ALBANIA – GLOBAL BANKING & FINANCE
- BEST BANK GOVERNANCE ALBANIA – CFI.CO
- SUPERBRANDS ALBANIA – SUPERBRANDS
2018
- BEST BANK GOVERNANCE ALBANIA – CFI.CO
2014
- THE BEST EMERGING MARKETS BANK IN ALBANIA – GLOBAL BANKING & FINANCE
2007
- BANK OF THE YEAR 2007 - THE BANKER
