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New working hours for client service

Date, April 3rd, 2020.


Dear Clients,


We recommend that you use Alternative Channels for daily Banking Transactions:

  • Digital Banking – for payments and transfers;
  • ATM – to withdraw cash at 54 locations in Albania;      
  • Debit & Credit Cards – to purchase with ZERO COMMISION at all POS in Albania;
  • Contact Center – For any question that you may have please contact 0800600; +355 4 2276000; +355 692080903 . This Service will be available from Monday - Friday, from 07:00-12:30. 

If it’s necessary for you to physically visit one of our Branches, we would like to inform you that will offer Customer Service from Monday to Friday from 07:15-11:30 am.  

We would like to kindly remind you that the number of the customers in the Branch cannot exceed the number of employees and that you must respect the safety distance of 1.5 from Bank Employee and other clients.


We thank you for your understanding!

Intesa Sanpaolo Bank Albania


To see the updated time table for each branch click here >>>

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