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New working hours for client service

Updated December 2021.


Dear Clients,


We recommend that you use Alternative Channels for daily Banking Transactions:

  • Digital Banking – for payments and transfers;
  • ATM – to withdraw cash at 54 locations in Albania;      
  • Debit & Credit Cards – to purchase with ZERO COMMISION at all POS in Albania;
  • Contact Center – For any question that you may have please contact 0800600; +355 4 2276000; +355 692080903 . This Service is available from Monday - Friday, from 08:00-20:00 and on Saturday from 08:00-16:00. 

If it’s necessary for you to physically visit one of our Branches, the Customer Service is open from Monday to Friday from 08:30-15:30 am.  

We would like to kindly remind you that the yellow protocol is still in force and must be respected by all customers.


We thank you for your understanding!

Intesa Sanpaolo Bank Albania


To see the updated time table for each branch click here >>>

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